If full payment is not received within one week of booking the Party, Zip Zap Kids reserve the right to cancel the booking.
Payment for the party must be paid within one week of booking.
If you have booked a Zip Zap Kids Party and now wish to change the date or time, you may do so without cost providing:
a) Zip Zap Kids have not booked a Party Leader for the Party at the time of notification; and
b) Another Party Leader is available at the new time.
The Party Leader has been booked for the time requested, please do not try to change the time on the day or ask them to stay for longer. If you need to amend any timings then please call us as soon as possible on 07572940731.
If you have booked a Zip Zap Kids Party and now wish to cancel:
Between the booking and 48 hours Zip Zap Kids will refund 50% of the total paid, as it is necessary to cover the cost of paying the party leader.
Any cancellation within 48 hours of party date; Zip Zap Kids reserve right to keep the full payment.
Please note that with Zip Zap parties we provide an experienced entertainer but we do not organise the whole event. It is your responsibility to provide suitable venue, send out the invites and organise the food and refreshments.
As Zip Zap Kids have no control over the venue or environment of Party activities, Zip Zap Kids accept no responsibility for problems relating to:
a) The space for the Party activities not being of a sufficient size;
b) The ratio of children to Party Leader being too large (we suggest a maximum of 25 to 1);
c) Inadequate control of the Party because of disturbing the activities, e.g. parents talking when sharing the same space as the children
d) Failure to provide accurate details on location or the address of the party venue; or
e) Failure to inform us of any special issues in advance.